Privacy Policy

Who We Are

This website is operated by Core Insights. Our website address is: http://www.bookpublishertools.com.

What Personal Data We Collect and Why

1. Account and Purchase Information

Member Area: We use cookies to manage your login and account preferences.
Purchase Information: Customer data is stored for every purchase. This includes data saved on our site and with payment providers (FastSpring and Stripe) to process transactions and manage licenses.
Data Deletion: You may request to have your account deleted. Please note that this will also remove any licenses and access to the software.

2. Comments

When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized hash created from your email address may be sent to the Gravatar service to check if you are using it. The Gravatar service’s privacy policy can be found here: https://automattic.com/privacy/.

3. Media

If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from such images.

4. Contact Forms

If you contact us via forms, we collect your contact details to respond to your inquiry.

5. Cookies

Login Cookies: Cookies are used to manage login sessions and user preferences. These cookies include temporary cookies to check browser compatibility, which are deleted when the browser is closed. Login cookies last for two days unless “Remember Me” is selected, in which case they persist for two weeks.
Comments: If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These cookies last for one year.
Facebook Cookies: We use Facebook cookies for tracking and analytics to optimize user experience and marketing campaigns.

6. Embedded Content

Articles on this site may include embedded content (e.g., videos, images). Embedded content behaves as if you visited the third-party website and may collect data, use cookies, or monitor your interactions.

Analytics and Tracking

We use analytics tools and tracking cookies to improve the website and better understand user behavior. Facebook tracking cookies are used to analyze campaigns and engagement.

Data Sharing

Payment Providers: Data required to process payments is shared with FastSpring and Stripe, who act as payment processors and handle VAT/GST where applicable.
Spam Detection: Visitor comments are checked through automated spam detection services.

Data Retention

Comments and their metadata are retained indefinitely to improve spam detection and moderation.
For registered users, personal information provided in user profiles is stored indefinitely unless removed by the user or upon request.

Your Rights Over Your Data

You can request an exported file of the personal data we hold about you, including data you provided.
You may also request the deletion of your personal data. However, deleting your account will also remove licenses and software access.
Certain data may be retained for administrative, legal, or security purposes as required.

How We Protect Your Data

Data is stored securely and managed using industry-standard practices. Only authorized personnel have access to sensitive information.

Data Breach Procedures

In case of a data breach, affected users will be notified promptly, and we will take necessary steps to secure data and comply with applicable regulations.

Third-Party Data

We may receive data from third-party services (e.g., analytics or payment processors) to improve user experience or fulfill transactions.

Automated Decision-Making

Automated tools may be used for spam detection, fraud prevention, or profiling to enhance user experience.

For any inquiries or concerns regarding this Privacy Policy, please contact us via our Support Page.